1. Introduction

Welcome to NewieCoaches ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name (first and last)
• Email address
• Password (encrypted)
• Role (coach or client)

2.2 Profile Information

If you are a coach, we may collect additional information such as:

• Specialisation and experience
• Profile description and photos
• Availability and pricing information

2.3 Google Sign-In Information

If you sign in with Google, we collect:

• Name and profile picture from your Google account
• Email address

This information is used solely to create and manage your account on our platform.

2.4 Usage Information

We automatically collect information about how you use our platform, including:

• Booking history and preferences
• Platform interactions and communications
• Device and browser information

3. How We Use Your Information

We use your information to:

• Provide and maintain our platform services
• Process bookings and facilitate communication between coaches and clients
• Send you important updates and notifications about your account
• Respond to your inquiries and provide customer support
• Improve our platform and user experience
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud database provider. We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security updates and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Third-Party Services

5.1 Supabase

We use Supabase to host and manage our database and authentication services. Your data is stored on Supabase's secure servers. For more information about Supabase's privacy practices, please visit their privacy policy.

5.2 Google OAuth

When you sign in with Google, your authentication is handled by Google's OAuth service. We only receive the information you authorize Google to share (name, email, profile picture). Google's use of your information is governed by their Privacy Policy.

5.3 Email Services

We use email services to send you notifications and updates. Your email address is used solely for communication related to your account and our platform services.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your personal information through your account settings
• Deletion: Request deletion of your account and associated data
• Objection: Object to certain processing of your personal information
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at support@newiecoaches.com.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Improve platform functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our platform. The "Last updated" date at the top of this page indicates when the policy was last revised.

Your continued use of our platform after changes to this policy constitutes acceptance of the updated policy.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: